Our staff is so fabulous, we want everyone to get to know them. From time to time, we'll post staff profiles, so check in every once awhile and meet us.
Today we'd like you to meet once of our sales associates, Dana.
Dana is a Philly-area native, and a graduate of Temple University. It's her job to make sure that our clients, prospective and past, have everything they need to keep coming back to The Hub.
Her experience (she'll be with us for three years this coming August) and her personal passions make her perfect for what we need.
Right around the time we were opening, Dana took a class in meetings, and boy, are we glad she did.
We knew immediately we wanted her for our team. But how did we know that? After all, this is a girl who, in her spare time, dabbles in retail by helping out her friend Kristyn Rudnet at Philadelphia boutique Shimmer and Spice, and also helps out a wedding planner on the weekends.
The answer is simple. We knew because we wanted someone with such varied interests to work for our clients. We wanted someone who could think outside the box and regularly deliver great value in line with our company ethos of sustainability and quality.
So we hired her on full-time after her stint as an intern, and we're happy we did. We asked Dana recently what her favorite part of working here is. She only had to think a little bit before she answered. "The fun clients. I really like it when we work with someone for a long period of time," she said. "It just gives you the feeling that they’re really happy with what we’re providing to them."
Dana has another favorite part of working here. She says she loves the challenge for finding solutions that work for our clients. "In this economic climate, it can be a struggle to stay profitable and make sure our value comes through,' she said. "All the time, we'll be on the phone to STARR Restaurants, our caterer, seeing what creative ways we can work in to satisfy both ends of the equation."
Dana's creativity and her willingness to explore different options have helped us to add even more value to our packages in ways you might not expect. Our superfoods shelf, crammed full of dark chocolate, fresh fruit, seeds and nuts, is proof positive of that, and so is the Wii station that we have set up at our Cira Centre location.
But all that is fodder for another post.
For now, we're happy you got to meet Dana, and we can't wait to see what other great ideas she's got up her sleeve to share with our clients.
Follow Dana on Twitter here, and check out the boutique she's been helping out with at Yelp here.